788win Privacy Policy – Your Data, Protected

1 Introduction

788win operates an online entertainment platform providing sports betting, live casino, fish games, bingo and related promotional services to players in Pakistan. As part of running this platform, we collect and process certain personal information from players who register accounts and use our services.

This Privacy Policy sets out what data we collect, how we use it, who we may share it with, how long we keep it and what choices you have as a Pakistani player. We have written this policy to be as straightforward as possible — we know that most people want to understand their rights without wading through dense legal text.

The terms "788win", "we", "us" and "our" refer to the platform operating at 788win.bar. The term "you" refers to any individual who registers or uses the 788win platform. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy.

This policy is written in English for Pakistani players (en-PK) and is the authoritative version for all players accessing 788win from Pakistan.

2 Data We Collect

We collect personal data in three main ways: data you provide directly, data generated by your use of the platform, and data collected automatically through technical systems.

Data You Provide Directly

• Registration information: Full name, date of birth, email address, and the mobile number you use to register your account.
• Identity verification documents: When required, copies of national identity documents or other proof of identity requested during the verification process.
• Payment information: The names of payment methods used (JazzCash, Easypaisa, Raast, bank account details or card details) and transaction reference numbers. See Section 4 for more detail on how payment data is handled.
• Support communications: Any messages you send to the 788win support team, including the content of those messages and any attachments you include.
• Preferences and settings: Notification preferences, language settings and any optional profile information you choose to add.

Data Generated by Platform Use

• Betting and gaming activity: the markets and games you participate in, stake amounts, outcomes and session durations.
• Promotional participation: which bonuses or offers you have activated and your wagering progress against any applicable requirements.
• Transaction history: deposits, withdrawals and their statuses within your 788win account.
• Login history: timestamps and general location data associated with account access events.

Data Collected Automatically

• Device and browser information: device type, operating system version, browser type and screen resolution.
• IP address and approximate geographic location derived from your IP at the time of access.
• Session data: pages visited within the platform, time spent on each section, clicks and navigation patterns used during your session.
• Cookie and tracking data: as described in Section 8 of this policy.

3 How We Use Your Data

The personal data we collect is used for specific, legitimate purposes connected to running the 788win platform for Pakistani players. The table below gives a clear overview of the main uses and the reason we rely on for each one.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. If you have opted in to receiving promotional communications and later change your mind, you can update your preferences at any time through your account settings or by contacting support.

4 Payment Data and PKR Transactions

All financial transactions on 788win are denominated in Pakistani Rupees (PKR). We support JazzCash, Easypaisa, Raast, direct bank transfers and standard debit and credit cards. Each of these payment channels operates through its own secure infrastructure.

788win does not store full card numbers, complete mobile wallet credentials or banking passwords on its own servers. When you initiate a deposit or withdrawal:

• Card payments are routed through a PCI-DSS compliant payment processor. Only a tokenised reference to your card is retained by 788win — not the full 16-digit number or CVV.
• JazzCash and Easypaisa transactions are processed through the respective mobile wallet APIs. 788win receives a transaction confirmation and reference number but does not store your mobile wallet PIN or login credentials.
• Raast and bank transfer details are used solely to initiate and confirm the transfer. IBAN or account numbers provided for withdrawal purposes are stored securely and associated only with your verified account.

Transaction records — including amounts, dates, statuses and payment method references — are retained in your account history for the purposes of dispute resolution, fraud prevention and compliance with financial record-keeping obligations. These records form part of your account data and are subject to the retention period described in Section 6.

5 Sharing Your Data

788win does not sell your personal data to third parties for their own marketing or commercial purposes. We share your data only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: We share the minimum necessary payment and identity data with the payment service providers that process your PKR deposits and withdrawals (such as JazzCash, Easypaisa and Raast networks). These processors are bound by their own security and data handling obligations.
• Game content providers: Third-party suppliers who provide live casino games, fish games and bingo content to our platform may receive anonymised session and gameplay data to support game performance, fair play verification and dispute resolution. They do not receive your name, payment details or contact information.
• Identity verification services: Where we use a third-party KYC service to verify identity documents, only the documents and data necessary for verification are shared. The result is returned to 788win as a pass/fail outcome with supporting reference.
• Fraud prevention and security providers: We may share device data, IP information and behavioural signals with fraud detection services to protect the platform and honest players from abuse.
• Legal and regulatory requirements: We will disclose personal data to relevant authorities if required to do so by a valid legal obligation, court order or to protect the rights and safety of the platform and its users.
• Business transfers: In the event of a merger, acquisition or sale of platform assets, user data may be transferred to the acquiring entity. Players will be notified of any such change and the updated privacy arrangements that apply.

All third parties who receive personal data from 788win are required to handle that data securely and use it only for the stated purpose. We do not permit third parties to use your data for their own marketing without your explicit consent.

6 Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes described in this policy. The general retention guidelines we follow are:

• Active account data: Retained for the full duration your account is open and active on the platform.
• Transaction and financial records: Retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practice.
• Identity verification documents: Retained for the duration of account activity plus a reasonable period after account closure to satisfy any outstanding compliance or dispute obligations.
• Support communications: Retained for up to two years after the conversation is resolved, to allow for follow-up and dispute reference.
• Cookie and session data: Session cookies expire at the end of your browser session. Persistent analytics cookies are retained for the period described in the cookie settings for each category.
• Closed accounts: Core account and transaction data is retained for a minimum period after account closure to meet fraud prevention and legal obligations. After this period, data is securely deleted or anonymised.

When data is no longer required and the retention period has passed, we delete or permanently anonymise it so that it can no longer be linked to you as an individual.

7 Security Measures

Keeping your data secure is a priority for 788win. We use a combination of technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data in transit between your device and the 788win platform.
• Encryption of sensitive data at rest within our database infrastructure.
• Access controls that restrict which members of the 788win team can access personal data, based on their role and the minimum necessary access principle.
• Regular security reviews of platform systems and third-party integrations.
• Fraud monitoring systems that flag unusual account activity, such as login attempts from unfamiliar devices or rapid changes to payment details.

While we take these measures seriously, no internet-based platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — use a strong, unique password for your 788win account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

8 Cookies and Tracking

788win uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device when you visit a website. Cookies help the platform function correctly, remember your session and understand how players use different parts of the site so we can keep improving it.

We use the following categories of cookies:

• Strictly necessary cookies: These are essential for the platform to work. They include your session login token, security tokens and preference settings. You cannot opt out of these without affecting your ability to use the platform.
• Functional cookies: These remember your choices — such as your preferred language or notification settings — so you do not have to reset them every time you log in.
• Analytics cookies: These collect anonymised data about how players navigate the platform — which pages are visited most, where players tend to drop off, and which features are most used. This data helps us improve the platform experience. No individual player is identified in analytics reports.
• Security and fraud detection cookies: These help us identify unusual behaviour patterns that may indicate fraudulent activity, bot usage or unauthorised access attempts.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will affect your ability to log in and use the platform normally. Analytics and functional cookies can generally be disabled without breaking core platform functionality.

We do not use third-party advertising cookies or behavioural tracking cookies that share your activity data with external advertising networks.

9 Your Data Rights

As a player on the 788win platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 788win support team through the Help section in your account.

We aim to respond to data rights requests within 30 days. In complex cases we may require additional time, in which case we will notify you of the expected timeframe. There is no charge for making a reasonable data rights request.

10 Minors and Under-18 Protection

The 788win platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and you believe that a person under 18 in your care has registered an account on 788win, please contact our support team immediately. We will close the account and delete the associated personal data as promptly as possible upon verification of the report.

During registration, we require users to confirm their date of birth. Accounts where the declared age is under 18 are blocked at the registration stage. Accounts subsequently found to belong to minors are immediately closed in line with our Terms and Conditions.

If you are concerned about a young person in your household accessing online gaming platforms, we recommend using parental control software to restrict access to gambling-related websites. More guidance on keeping gaming safe is available on our Responsible Gaming page.

11 Changes to This Privacy Policy

788win may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable data handling practices, or in response to user feedback. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes — those that significantly affect how we use your data or your rights in relation to it — we will make reasonable efforts to notify active players through a notice displayed on the platform or via the contact details associated with your account.

We encourage all players to review this Privacy Policy periodically. Continuing to use the 788win platform after a revised policy has been published constitutes your acceptance of the updated terms. If you do not agree with a material change, your recourse is to close your account before the change takes effect by contacting the support team.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please get in touch with the 788win support team through the Help section available within your account on the platform.

You can also reach us at the email address listed in the footer of this page. When contacting us about a data matter, please include your registered account email address and a clear description of your query or request so we can respond efficiently.

We take privacy concerns seriously and aim to respond to all queries within a reasonable timeframe. If you believe your concern has not been adequately addressed, you have the right to escalate the matter through whatever data protection channels are available to you in your jurisdiction.