788win FAQ — Your Questions, Answered

Creating a 788win account is completely free. There are no registration fees, monthly charges, or any cost simply for having an account. You only spend PKR when you choose to make a deposit and start playing.

You must be 18 years of age or older to register and play on 788win. This is a firm requirement. Age is verified at registration and again during the KYC process when you request withdrawals. Accounts belonging to underage players are closed immediately and any balance may be forfeited.

No. 788win strictly allows one account per person. If duplicate accounts are detected, all associated accounts may be suspended and balances forfeited. If you have forgotten your login details, use the password recovery process or contact support — do not create a new account.

On the Login page, look for the "Forgot Password" option. Enter your registered mobile number or email address and follow the verification steps sent to you. You will be prompted to set a new password. The whole process takes around two minutes. If you are still stuck, contact the 788win support team directly from the Help section inside your account.

KYC (Know Your Customer) verification is required before your first withdrawal. You will need to upload a clear copy of your CNIC (Computerised National Identity Card) and a selfie holding the document. Some players may also be asked for proof of address or payment method ownership. Once submitted, the verification team usually reviews documents within 24 hours. Completing KYC early avoids delays when you are ready to withdraw your PKR winnings.

788win supports the most popular Pakistani payment options. You can deposit using JazzCash, Easypaisa, Raast, standard bank transfer, debit and credit cards, and most major mobile wallets. All deposits are processed in PKR so there is no currency conversion involved and no extra charges on your end.

Minimum deposit amounts vary by payment method. JazzCash and Easypaisa deposits start from a low threshold that makes it accessible for casual players. Bank transfers and card deposits may have a slightly higher minimum. Log in to your account and check the Deposit section for the latest limits applicable to each method. These are displayed clearly before you confirm any transaction.

JazzCash and Easypaisa deposits are typically instant or credited within a few minutes. Raast transfers and bank transfers can take anywhere from a few minutes to a few hours depending on your bank's processing times. Card deposits are usually credited within minutes. If your deposit has not appeared after a reasonable wait, contact support with your transaction reference number and they will investigate promptly.

Yes. 788win uses encrypted connections and secure data handling to protect your saved payment details. Your wallet number is stored securely and is only visible in your account settings in masked form. It is never shared with third parties. That said, always make sure you are using the official 788win.bar URL and that your login credentials are private.

Log in to your 788win account, go to the Withdrawal section in your account dashboard, select your preferred payment method (JazzCash, Easypaisa, Raast or bank transfer), enter the amount you wish to withdraw in PKR, and confirm. Make sure your KYC verification is complete before submitting a withdrawal request, as unverified accounts cannot process payments.

Most withdrawals to JazzCash and Easypaisa are processed the same day, often within a few hours of approval. Bank transfers may take one to two business days depending on your bank. The first withdrawal from a new account may take slightly longer due to the KYC review, but subsequent withdrawals on a verified account are generally faster.

If your withdrawal has been pending beyond the expected timeframe, first check that your KYC is fully verified and that there are no active bonus wagering requirements holding the balance. If everything looks clear on your end, contact the 788win support team with your withdrawal reference number. They can check the status and provide an update quickly.

As a general rule, withdrawals are processed back to the same payment method used for your deposit. This is a standard anti-fraud measure. If you need to use a different payment method for a withdrawal, contact support before submitting the request and they will advise you on the correct process.

Yes, cricket is a core part of the 788win sports section. You can bet on Pakistan Super League (PSL) matches, international T20s, Test matches, ODIs and other major tournaments. Live in-play betting is available during matches, with odds updating ball by ball. You can bet on match results, top batsman, total runs per over, player milestones and many other markets. Visit the Sports page for the full range of available markets.

The 788win Live Casino features real dealers streaming HD video from professional studios. Available games include Baccarat, Roulette, Dragon Tiger, Blackjack and various game show-style titles. Tables run 24 hours a day, seven days a week, so there is always a seat available regardless of what time you log in. All bets are placed in PKR. Head to the Live Casino page to see the full table list.

Fish shooting games are arcade-style titles where you use virtual cannons to shoot fish moving across the screen. Different fish carry different point values, and your winnings are based on the fish you catch. They are popular among Pakistani mobile players because they are fast-paced, skill-influenced and easy to pick up. You can explore all available titles on the Fish Games page.

Bingo rooms on 788win run throughout the day at various ticket price points so players of all budgets can join. You purchase tickets before each round, numbers are drawn automatically, and prizes are awarded to the first players to complete the required pattern on their cards. It is a social and light-hearted format. See available rooms on the Bingo page.

New players at 788win can access a welcome bonus on their first deposit. The exact offer, percentage match and qualifying amount are shown on the Promotions page. Bonus terms including minimum deposit, wagering requirements and eligible games are clearly listed for each offer. Make sure to read these before opting in so you understand what is required to convert the bonus into withdrawable PKR.

Wagering requirements (also called rollover or turnover) specify how many times you need to play through a bonus amount before you can withdraw it as real money. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in qualifying bets before the bonus converts to withdrawable cash. Each promotion lists its specific wagering requirement on the Promotions page.

Yes. 788win regularly runs reload bonuses, cashback deals, PSL season promotions, cricket special offers and VIP rewards for active players. The Promotions page is updated whenever new offers go live. Log in and check your account dashboard — personalised offers based on your activity may also appear there directly.

First check that your deposit met the minimum qualifying amount for the promotion and that you opted in correctly (some bonuses require you to select them before depositing). If you are confident you met all the conditions and the bonus still has not appeared within 30 minutes, contact support with details of the promotion and your deposit confirmation. They can verify eligibility and credit the bonus manually if warranted.

Inside your account settings there is a Responsible Gaming section where you can set daily, weekly or monthly deposit limits in PKR. Once set, the limit is enforced immediately. If you want to increase a limit you have already set, a cooling-off period applies before the change takes effect — this is intentional, to prevent impulsive decisions. Setting a realistic budget before you start playing is one of the most effective tools for keeping gaming enjoyable.

Yes. 788win offers self-exclusion and cooling-off period options. A cooling-off period lets you pause your account for a set number of days, while a full self-exclusion closes your account for a longer duration. These tools are available in the Responsible Gaming section of your account settings. If you feel your gaming is becoming a problem, please use these tools and consider speaking to someone you trust. More information is available on the Responsible Gaming page.

Some things to watch for include spending more PKR than you planned, chasing losses by depositing again after a bad session, feeling anxious or irritable when you cannot access the platform, letting gaming interfere with work, family or daily responsibilities, or borrowing money to fund deposits. If any of these feel familiar, it is worth taking a break and reviewing your habits. Gaming should always be entertainment — if it stops feeling that way, use the self-exclusion tools or talk to someone. Visit the Responsible Gaming page for more guidance.